Disabled Facilities

Airport Photograph

London Gatwick Airport provides comprehensive facilities for disabled passengers and those with special needs.

Both the North and South Terminals offer:

    * Ramps
    * Wider access pathways
    * Telephones at a height accessible to wheelchair users
    * Disabled toilet facilities
    * Reserved seating for disabled people in check-in areas

Help Points are available through Gatwick Airport i.e. short stay car parks, on terminal forecourts, stations, baggage reclaim halls for those with special needs or disabilities .

These Help Points have a map showing your location, plus telephones to request assistance like help carrying luggage to check-in or wheelchair help.

Induction loops are available throughout the airport or partially sighted or hard of hearing passengers - these display the 'sympathetic ear' symbol - and directional signs use a bright yellow background with solid black text.

The airport uses an independent agency, Travel-Care, who offer assistance to anyone at London Gatwick Airport who may have a problem or need help. Travel-Care can be found in The Village, South Terminal.

 


 

Further Information

www.dptac.gov.uk/planes.htm

Disabled and special need passengers travelling from Gatwick Airport may wish to look at this helpful and informative official guide

 


 

Passengers who would like to be able to drive up to their  terminal, and avoid the use of car parks and transfer buses will find several Gatwick meet and greet services available.